You searched for Customer Experience - Page 15 of 18 - ApexCX, customer experience support services

ApexCX

Nov 11 2 mins, 7 secs read

Quality Measurement for Call Centers Monitoring Service – “3PQM”

The "3PQM" Quality Measurement offers independent and objective views associated with listening and scoring calls ...

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Oct 26 0 mins, 55 secs read

What are the most common metrics used by financial services call centers, to measure and improve performance in customer...

ApexCX

Oct 19 1 min, 10 secs read

Gary is a Senior Consultant at ApexCX. Gary has over 2 decades in contact and operations centers. He started his care...

ApexCX

Oct 12 0 mins, 30 secs read

UJET is based in San Francisco, California and is the world’s first and only cloud contact center platform for smartph...

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Oct 12 0 mins, 42 secs read

Sycurio is based in Guildford, United Kingdom and has a US Headquarters in Boston, MA and provides data security and mul...

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Oct 12 0 mins, 29 secs read

Gensis GBS | Knowledge Executive (GKX) is headquartered in Johannesburg, South Africa with offices in Kenya, Nigeria, Un...

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Oct 12 0 mins, 31 secs read

NICE inContact is based in Salt Lake City, Utah and is the cloud contact center software leader with the world’s #1 cl...

ApexCX

Oct 12 0 mins, 8 secs read

The CX HealthCheck® Assessment from Taylor Reach is very comprehensive and provides a very good report. We are already ...