One of ApexCX's predecessors, Taylor Reach Group ("TRG") improved service quality, reduced cost, and created a profit ce...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), designed a New Operational Model that achieved greater workfor...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), developed knowledge source management, approaches, practices, ...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), by uncovering key causes for employee turnover rate, identifie...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), by harnessing contact center expertise, allowed a client to de...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), assisted a major utility to design its Contact Center from the...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), supported the Pivot from B2B Call Center to B2C e-Commerce Con...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), helped a direct-to-consumer ("DTC") Organization to maximize r...
