One of ApexCX's predecessors, Taylor Reach Group ("TRG"), helped a Pharmaceutical firm with their call center streamlini...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), assisted a major utility to design its Contact Center from the...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), supported the Pivot from B2B Call Center to B2C e-Commerce Con...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), helped a direct-to-consumer ("DTC") Organization to maximize r...
One of ApexCX's predecessors, TRG applied their contact center assessment and site-selection process, yielding $50 milli...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), redesigned a contact Center Training for an athletic footwear ...
Contact center scripts should sound unscripted. Always improve scripting with agents' feedback, recorded calls, and test...
AI supports contact center agents with Live Real Time Guidance & scripts, allowing live agents to focus on offering ...
