One of ApexCX's predecessors, Taylor Reach Group ("TRG"), designed a New Operational Model that achieved greater workfor...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), made important changes to a B2B’s contact center processes, ...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), Assisted a major publisher to reduce contact center operating ...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), developed knowledge source management, approaches, practices, ...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), by uncovering key causes for employee turnover rate, identifie...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), by harnessing contact center expertise, allowed a client to de...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), helped a Pharmaceutical firm with their call center streamlini...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), supported the Pivot from B2B Call Center to B2C e-Commerce Con...
