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ApexCX
Nov 19 3 mins, 12 secs read

Case Study: New Operating Model and Strategic Plan with an Interim Management Solution

One of ApexCX's predecessors, Taylor Reach Group ("TRG"), by harnessing contact center expertise, allowed a client to de...

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ApexCX
Nov 17 1 min, 28 secs read

Case Study: Contact Center Assessment & Site Selection Saves $50 MM

One of ApexCX's predecessors, TRG applied their contact center assessment and site-selection process, yielding $50 milli...

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