direct to consumer Archives - ApexCX, customer experience support services

ApexCX

Nov 18 2 mins, 24 secs read

Case Study: From B2B Call Center to B2C e-Commerce Contact Center in 60 days

One of ApexCX's predecessors, Taylor Reach Group ("TRG"), supported the Pivot from B2B Call Center to B2C e-Commerce Con...

ApexCX

Nov 18 0 mins, 54 secs read

One of ApexCX's predecessors, Taylor Reach Group ("TRG"), helped a direct-to-consumer ("DTC") Organization to maximize r...