Best-In-Class WFM (workforce management) design & implementation increase both ESAT (employee satisfaction) and CSAT...
BPO partners offer capability, flexibility, scalability, and savings. We believe that savings is an outcome of outsourci...
Office space real estate needs to be adjusted due to work from home (WFH) and hybrid work model, and the changed needs b...
One of ApexCX's predecessors, Taylor Reach Group ("TRG") improved service quality, reduced cost, and created a profit ce...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), by harnessing contact center expertise, allowed a client to de...
One of ApexCX's predecessors, Taylor Reach Group ("TRG"), helped a Pharmaceutical firm with their call center streamlini...
Smartz Solutions is based in Johannesburg, South Africa and has a US Headquarters in Atlanta, Georgia. Smartz Solutions ...
