Steve is a 30+ year BPO industry leader with executive experience leading BPO companies and transformational client solutions. His company SKWeston & Company, LLC. provides global consulting in developing Operational Strategic Plans to Fortune 100/500 companies along with BPOs. Steve is regularly interviewed by Wall Street Analysts, offering his insight into major market moves in the Contact Center Cloud and M&A world. Most notably, he is a highly sought-after international speaker in the Contact Center arena addressing operational effectiveness, multi-level omni channel effectiveness, cloud technology, and outsourcing strategies.

​Steve provides expertise to nations, captives & BPOs in the developing stages of providing global contact center and outsourcing strategies. He has also been a healthcare vertical strategic advisor to the Republic of Georgia, Singapore, and the UK. SKWeston & Company has developed a broad spectrum of international partnerships that combine efforts to allow clients to reach their operational goals. Previously, Steve has held executive positions at Convergys, SITEL, and United Health Group.

​Steve has been a member of Whittier College Board of Trustees for 20+ years. In 2012 he was asked to head the Whittier College Alumni Association Board and over the course of 5 years the Board has been revitalized and now works to engage alumni all over the globe. Steve is a graduate of Whittier College with a BA in Political Science.