ApexCX
Nov 17 1 min, 28 secs read

Case Study: Contact Center Assessment & Site Selection Saves $50 MM

One of ApexCX's predecessors, TRG applied their contact center assessment and site-selection process, yielding $50 milli...

ApexCX
Oct 20 0 mins, 44 secs read

BPO Partners Offer Capability, Flexibility, Scalability, and Savings, the True “Value” of Outsourcing

BPO partners offer capability, flexibility, scalability, and savings. We believe that savings is an outcome of outsourci...