Tag: contact center site selection

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ApexCX Nov 25 · 7 min read

Contact Center Health Assessment Prevents Crises and Resolves Issues

Contact center health assessment prevents crises & resolves issues, like annual wellness check we all do with our doctors. By

ApexCX Nov 22 · 4 min read

7 Reasons You Need a Site Selection Consultant when Looking for a New Contact Center Site

Among 7 reasons for using a contact center consultant for site selection for a new contact center are experience, knowledge,

ApexCX Nov 18 · 2 min read

Case Studay: Utility Contact Center Insourcing

One of ApexCX's predecessors, Taylor Reach Group ("TRG"), assisted a major utility to design its Contact Center from the ground

ApexCX Nov 11 · 3 min read

Call Center Site Selection

Call center site selection combines environmental, social, cultural, competitive & other factors like labor costs, unemployment, economy, etc. Many call

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